Linked Allegorithmic Account with Adobe: All Assets and Points have DISAPPEARED

Forum|Forum|3 years ago
October 24, 2022
1 reply
337 views

Hi there,

I linked our Allegorithmic Account, as was mandated, ages ago, but all of our purchased assets and all of the points (3000+) have completely disappeared.

Please can we have these placed back into our account ASAP?

Thanks

T

This topic has been closed for replies.

kglad

Community Expert

use the contact tab on your admin console.

T

TimmeeeaaaahhAuthor

Known Participant

We cannot get a subscription to Substance, due to other posts I have in here, so it doesn't appear in our software list... therefore I cannot raise any helpdesk things.

All of this is getting rather ridiculous. 😞

kglad

Community Expert

this is an adobe substance 3d question?

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