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Francesca29943436obi1
Participant
January 10, 2025
Question

Missing Substance Assets when imported into Maya

  • January 10, 2025
  • 1 reply
  • 579 views

I use the adobe assets all the time and mostly they import into maya as normal but sometimes when I import an asset into Maya, the group is there but the actual geometry is missing or sometimes parts of the geometry is missing.  Is this a problem with namespaces or the geometry themselves?

1 reply

Cedric Marchessoux
Community Manager
Cedric MarchessouxCommunity Manager
Community Manager
January 10, 2025

Hi @Francesca29943436obi1 

Can you tell which mesh asset you have tried in Maya ?
We guess that it could come from a wrong setup in Maya.

Best regards
Cédric 

F
Francesca29943436obi1Author
Participant
January 11, 2025

Hi I just imported the pepper grinder but I've also had the same problem with things such as deck chairs but a mahoirty of the assets work. What do you think could be the problem regarding my maya set up?

Cedric Marchessoux
Community Manager
Cedric MarchessouxCommunity Manager
Community Manager
January 14, 2025

Dear @Francesca29943436obi1 

When you just press the "import" without bringing the settings first.
You select the FBX, then you have more options (similar to 3ds max) and you need to switch the File Content to Add with those settings it will import the new object even if an object with the same name already exist in your scene.

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