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Participant
January 26, 2024
Question

Student Licene APO codes not available for this product

  • January 26, 2024
  • 14 replies
  • 2150 views

I'm a student attending GCU but when I try to request for a student license to use Substance, I get an error message saying, "APO codes not available for this product" and, "please correct errors before summiting this form"

 

I asked my classmates and professor if they knew what was wrong but they never encountered this before.

 

Please help me and thank you

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14 replies

Participant
November 14, 2024

Hello, 

I am currently having the same problem. I am the only person from my class that have this issue and I need acces to this softwares for my college projects. Is there a way you can help me?

Thank you.

Cedric Marchessoux
Community Manager
Community Manager
November 15, 2024

Dear @Alba Ballester Orenga  @hadi_3648 @jian_4783 @scott_2374 @hadi_3648 @kayla_9949 @Guillermo35002111g4yc 

Can you retry ? Normally it should be fixed. Very sorry about this.

Cheers
Cédric Marchessoux
Lead PM Painter & 3D Assets platform

Cedric Marchessoux
Community Manager
Community Manager
January 29, 2024

Hi 

Looking to your issue.
I will PM you when more news.

Best regards
Cédric

Participant
January 29, 2024

Hi, I'm getting the same issue, could you also PM me? Thanks

January 26, 2024

I have the same issue.  Was wondering how can it be fixed.... Hopefully, someone can help here.