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Participant
Jul 11, 2022 8:54 AM UTC
Question

Substance 3d points to Adobe Substance

Hello,

I have a Substance account, with 600 credits, and I subscribed to an Adobe Texturation 3d Substance, to transfer my credits. But I can't seem to link the account, as it is shown in the documentation. I tried to reach Adobe customer service, but they couldn't help me and send me to Substance 3D as the only assistance able to solve my problem.

Can someone help me synchronise my account and assets ?

Thanks a lot for your answer.

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2 replies

Marion3D
Community Manager
Community Manager
Feb 13, 2023 9:42 AM UTC

Hi @Tristan25198783nkis - did you find a solution at the time?
If not can you please email contact@substance3d.com ? They will be able to help you

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PECourtejoie
Community Expert
Community Expert
Feb 12, 2023 10:54 PM UTC

Old post Moved to substance assets from toolkit

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