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julmer40
Known Participant
July 3, 2021
Answered

Substance Launcher (source) very slow

  • July 3, 2021
  • 1 reply
  • 661 views

Hi,

 

the substance source is slow, slow and slow.

This topic has been closed for replies.
Correct answer Romain3D

Hi @julmer40 

The Launcher is sadly entering in an end of life cycle and users may experience some difficulties using it currently.
All the features the Launcher had will soon be available through Creative Cloud Desktop application. 

With all the new content added in Substance Source (becoming Substance 3D Assets), the Launcher may encounter troubles loading the Source tab despite our best efforts to keep this feature functional. 

In the mean time you can directly go to https://substance3d.adobe.com/assets/ to access your Substance account and download already licensed assets or use your available downloads to acquire new one. 

1 reply

Romain3D
Community Manager
Romain3DCommunity ManagerCorrect answer
Community Manager
July 4, 2021

Hi @julmer40 

The Launcher is sadly entering in an end of life cycle and users may experience some difficulties using it currently.
All the features the Launcher had will soon be available through Creative Cloud Desktop application. 

With all the new content added in Substance Source (becoming Substance 3D Assets), the Launcher may encounter troubles loading the Source tab despite our best efforts to keep this feature functional. 

In the mean time you can directly go to https://substance3d.adobe.com/assets/ to access your Substance account and download already licensed assets or use your available downloads to acquire new one.