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_llel_
Participant
November 29, 2021
Question

Substance points after cancellation of subscription

  • November 29, 2021
  • 1 reply
  • 480 views

Hello,

 

I have a little question. I just subscribe to a monthly Substance texturing plan because i noticed my substance account will shot down tomorrow. I did that to transfer my points to my adobe account.

My question is : what happen to my credits if I cancel the subscribtion to substance texturing plan (and only keeping my Adobe account) ? Could i always have access to Source (like before) or my points will be frozen until I resubscribe to a Substance plan ? Or lost forever ?

 

Can you clarify that ?

 

Thanks for your reply,

 

Cordially

 

This topic has been closed for replies.

1 reply

Marion3D
Community Manager
Community Manager
November 30, 2021

Hi,

As you have an individual subscription the way thing currently work you will still be able to keep and use your points if you cancel your Adobe 3D subscription! So no worries 🙂