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FeriZsolnai
FeriZsolnai
Known Participant
December 18, 2021
Question

Switching personal subscription to a company one

  • December 18, 2021
  • 1 reply
  • 362 views

If I switch my personal subscription to a company one, will I lose my 825 asset points?

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1 reply

Marion3D
Community Manager
Marion3DCommunity Manager
Community Manager
December 21, 2021

Hi FeriZsolnai,

 

If your company adds a team/enterprise license to the email/adobe account which is linked today to a personal subscription you should not lose your asset points.
You will have the possibility to switch between two profiles: your personnal one (by default) and the one of your company/org, where you will have the points linked to your team/enterprise license. However if in the future they remove you from the org you will not have access anymore to the teams points and assets, only the ones from your personnal profile.

    FeriZsolnai
    FeriZsolnaiAuthor
    Known Participant
    December 21, 2021

    OK, so if I cancel my own personal subscription, will I still be able to use my collected asset points indefinitely, and download and use assets?

    Marion3D
    Community Manager
    Marion3DCommunity Manager
    Community Manager
    December 21, 2021

    For individual Adobe Substance 3D subscriptions the points stay on the account even if the subscription is cancelled, and users are able to keep using them and keep access to the assets licensed in the past.

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