Unable to login to the Assets

Forum|Forum|4 years ago
June 26, 2021
2 replies
763 views

Hi Guys

I have a Substance 3D subscription, but trying to login to the assets on substance3d.adobe.com results in an error all the time

I've tried from the adobe site and from Creative Cloud Desktop. I'm located in Australia, not sure if that should make a difference.

Thank you

This topic has been closed for replies.

Correct answer Romain3D

Hi @I3D !

This issue is due to some cookie error, you need to wipe out your cache to retrieve full access to the website. We are currently investigating to fix this issue 🙂

Romain3D

Correct answer

Community Manager

Hi @I3D !

This issue is due to some cookie error, you need to wipe out your cache to retrieve full access to the website. We are currently investigating to fix this issue 🙂