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Inspiring
March 26, 2025
Question

Unmetered access and lost of points

  • March 26, 2025
  • 1 reply
  • 635 views

Hello! 

I understand that subscribed users now have unmetered access to assets which is peachy! 

If you're not a subscribed user but still have a large pool of substance points accrued over the years does this mean  Adobe is taking my points away come April?

Cheers!

1 reply

Community Manager
March 28, 2025

Hello @dodeqaa, for individuals with points accumulated from prior Substance 3D subscriptions, we’ve made the 3D Assets Library available to them through the end of April. After this time, unmetered access to the full library of Substance 3D Assets will require an active Adobe Substance 3D Subscription. So if you don't have a subscription, you can still access the website and spend your points until the end of April. 

dodeqaaAuthor
Inspiring
March 29, 2025

Hello Tifany3D,

Thank you for the extension, appreciate it.
I'd like to also check the remainder of points  I've accumulated please? The account just shows up as unmetered now.
I remember it was around 1000.

Cheers!

Community Manager
April 2, 2025

Hi @dodeqaa , I see 1680 points associated with your account.