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Participant
February 2, 2023
Answered

What are the technical requirements/limits for additional images on the Community Assets upload?

Long story short the community asssets is not accepting my additional images for the sbsar i have uploaded.

What are the image requirements?

 

1. Jpeg/png?

2. Square or any dimension?

3. 1k, 2k, 4k?

4. Transparency allowed?

 

It wasnt like this months ago. You have changed the requirements and they are not stated anywhere on the community website.

 

It would be best that they clarified for a smooth experience to the users.

 

Regards.

 

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Marion3D
Marion3DCorrect answer
Community Manager
February 6, 2023

No, theres seems to be no change in the behavior. I even tried different browsers and disabling all plugins/addons.


My apologies, could you please try again? there was an issue during the push to prod last week but it should be all good now

6 replies

Participant
February 2, 2023

 

 

This is the error i get for any image i try to upload.

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Marion3D
Community Manager
Community Manager
February 2, 2023

Hi AsuraSloth, it is not normal indeed, let me ask the team and I'll get back to you asap

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Marion3D
Community Manager
Community Manager
February 3, 2023

@AsuraSloth can you please try again? It should be fixed now 🙂

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