Participant

Answered

What happens with Source points when I unsubscribe?

Forum|Forum|4 years ago
July 8, 2021
2 replies
574 views

Hello,

I was looking to upgrade to a perpetual license, but it looks like that's no longer possible, so I'd like to unsubscribe. I can use the sbs/sbsar files with other software though, so I was wondering what happens with the 600+ points I have for Source. Will they be lost or will they remain there to be used even without the subscription?

Thank you.

This topic has been closed for replies.

Correct answer Jeremie Noguer

Your points will remain and be available to use for at least a year on your account.

Participating Frequently

all your points will be gone, adobe is too big, they don't know what is going on in their products

Participating Frequently

it happened to me after I cancelled my subscription, they just removed all my points and there is no one to help me

Community Manager

Correct answer

Community Manager

Your points will remain and be available to use for at least a year on your account.

PSNickAuthor

Participant

Hi Jeremie,

Thank you for the answer! I hope you don't mind a couple of follow-up questions:

Will I be notified in time if they'll become unavailable in order to take action?

Will the unlocked items remain permanently in my account, or will they also expire?

Thanks again,

Nick