There is no where in the substance3d site interface that shows me what my daily limit amount is, or even my remaining amount? Am I the only one experiencing this limit? Feels like false advertising to claim this new system is unmetered if this is how it works.
I only downloaded 151 assets today and got the same error. Talked with costumer service and they said some of the “high” quality assets counts as multiple credits and I exceeded daily limit. Which sounds unfair since the package says unmetered. I don’t have stable internet connection so I like to download assets when i have stable connection. Preventing batch downloads sounds okay but this is not it and it is misleading this is basically same as having credits or limited access.
Hi @Santino__ , with your Substance subscription, you have unmetered access to the 3D Assets Library. In the FAQ on the homepage, it states more details on unmetered access at the bottom of the screen under "How many assets can I download in a day". Please view this page for more information on your subscription: https://www.adobe.com/products/substance3d/assets.html .
All the way at the very bottom of the page it says:
"Access to the entire collection of models, materials, and lights found in Assets is available for all Substance 3D subscription holders. We don't impose any monthly limits. This means users can download any number of assets from the library without limits at any time during an active subscription."
Where in this statement does it refer to a daily limit? I find this language to be purposely misleading to your customers. You advertise "We don't impose any monthly limits." while sneakily omiting that you DO impose daily limits. This is a gross tactic and an awful way to treat your customers. When my subscription is up I will NOT be renewing.
Good luck trying to fleece people as vibe-coded tools start to eat you lunch more and more.
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