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HARSHIKA_VERMA
Community Manager
Community Manager
March 27, 2019
Question

Adobe Font services are back to Normal and working fine.

  • March 27, 2019
  • 26 replies
  • 17445 views

Hi All,

 

Adobe Fonts services are back to normal and working fine.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

26 replies

Participant
July 31, 2021

Adobe doesn't care. They never did. They like our money enough to provide nominal tech support and software maintenance, just enough to keep us paying. Every time I have a problem and I check these forums, I see a multitude of people with my same issue dating back years. Adobe never fixes anything. Can't wait to leave this hunk of garbage behind.

Nancy OShea
Community Expert
Community Expert
July 31, 2021

@KingDannyOfLeon,

Of course Adobe cares but they can't fix what they don't know about.  Have you contacted Adobe support directly?  Have you filed bug reports or provided any constructive feedback to UserVoice?

https://creativecloudassets.uservoice.com/

 

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
May 3, 2021

Still not working for me. Today, yesterday... tomorrow, too, I would suspect; always waiting for fonts to activate. I should start billing Adobe for my customer's wait time because of this font issue. I wonder if there is a president for this. thousands of customers experiencing the same problem with tens of thousands of hours of wait time because of this issue.  It sucks.

 

Participant
April 20, 2021

Nope, A year later and the problem is still here ... It is very frustrating! 

Participant
March 29, 2021

It's happening again. Every time I reboot my computer I lose my fonts.

Participant
March 14, 2021

back to normal.... normal being long wait times for activation, so nothing changed

 

Participant
January 17, 2021

Hello,

 

I am still having the issue where I have to reactivate fonts everytime. I want to font to always remain activated once I activate it. Everytime I start my computer now I have to relogin to all of my adobe stuff, which is also a pain. Why should we have to relogin every single day, and reactivate every single font we use? Is there a way to fix these issues? 

ColinHeff
Participant
October 8, 2020

Hello,

It's now been almost two years and this issue constantly reappears. EVERY time I open Illustrator on my PC a group of random fonts are missing and I have to troubleshoot is every time for 30 minutes to get it working. It is ridiculous and completely kills my motivation to actually get the design work done I set out to. Their is also no clear way to add new fonts? This service is very expensive, and this issue has gone on far too long to be ignored. 

CMARCHESE
Participant
September 4, 2020

NOTHING WORKS WITH THIS NEW FEATURE. ALLLLLLL OF MY FONTS ARE ACTIVATED THAT I NEED, IN SUITCASE AND ON THE ADOBE LIBRARY ONLINE. THIS NEW FEATURE SUCKS! I HAVE TO DEACTIVATE AND REACTIVATE ALL DAY LONG! I SPENT AN HOUR WITH A TECH GUY FROM ADOBE ON MY COMPUTER AND THE NEXT DAY IT STILL DOES NOT WORK! WHAT DID ADOBE DO?? THEY HAVE NO CLUE!!!! 

Nancy OShea
Community Expert
Community Expert
September 4, 2020

 

Nancy O'Shea— Product User & Community Expert
Participant
September 4, 2020

No their not.  Having font issues today with latest version of After Effects.  Won't link my fonts nor can I get them to link manually. 

Participant
September 4, 2020

I fixed this issue by reverting back to a previous AE build 17.0. 

CMARCHESE
Participant
August 17, 2020

FONTS DO NOT WORK PROPERLY WITH THIS NEW FEATURE. I HAVE THE LATEST SUITCASE AND ALL FONTS NEEDED ARE OPEN. THEN I GO TO ADOBE FONTS WITHIN ILLUSTRATOR, THEY ARE OPEN, BUT I HAVE TO DEACTIVATE THEN REACTIVATE AGAIN. WTF!? IT IS SO ANNOYING AND SLOWS ME DOWN 5 - 10 TIMES A DAY!