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Lauren21997358uxck
Participant
September 7, 2023
Answered

"An error occurred while trying to add all fonts. Some fonts may not be added."

  • September 7, 2023
  • 168 replies
  • 38539 views

I was able to add an abobe font earlier today, but for the past hour, I have been getting this error: 

"An error occurred while trying to add all fonts. Some fonts may not be added."

I tried adding it from Illustrator, then from the website—got the error. I turned fonts off and on in the creative cloud app. Same error.  I've tried a dozen different fonts with the same outcome. Anyone know of a solution?

 
 
      Correct answer dlsmcfall

      The issue has been resolved I added a font with no issues.

      168 replies

      Show previous replies
      M
      Michael22771370wexo
      Participant
      September 8, 2023

       I keep getting this error. " An error occurred while trying to load font. Try again" inside a big red box.

       

      I have logged out of adobe restarted, logged back in, restarted, logged out. logged back in, restarted qhut browser, cleared history, restarted, checked for updates..... and NOTHING works. I cannot load any fonts from fonts.adobe.com

       

      Please help!

        M
        Michael22771370wexo
        Participant
        September 8, 2023

        sorry. it is "an error occurred when trying to add font" see screen shot

         

          A
          alysonfirefly
          Participant
          September 8, 2023

          Yep, same!

            P
            pepperdimes43256
            Participant
            September 8, 2023

            I'm having the same issue. It must be a server issue since there are so many of us. Is there a way to directly contact support?

             

              Jon Kenfield
              Jon Kenfield
              Participant
              September 8, 2023

              Install Myriad Pro Italic font?  I have most of the rest of the family.

              G
              garethwalters911
              Participating Frequently
              September 8, 2023

              I'm encountering the same issue; I checked on two different devices and Adobe Fonts appears to be down. 

               

                O
                offtoraces10
                Participant
                September 8, 2023

                Same issue.

                  M
                  mo_husseini
                  Participant
                  September 8, 2023

                  Have used in the past. 
                  Trying to install a font now... everything looks correct till I hit install and then it says ""An error occurred while trying to activate all fonts. Some fonts may not be activated. Please try again." in a red lozenge in the bottom right corner of the browser window.  Have done every step in the troubleshooting including reset... logout... login... restart... checked the open ports... etc... And yes... browser and creative cloud are the same account... and yes... I am up to date on billing etc...

                  This is super frustrating and kind of messing me up right now.

                  HELP!!!

                    M
                    mo_husseini
                    Participant
                    September 8, 2023

                    Here's the error I get.. and it happens with all and any fonts I am trying to install: 

                      S
                      Samantha32146477tjff
                      Participant
                      September 8, 2023

                      I am also experiencing this issue. I tried troubleshooting but nothing works 😞

                        W
                        wesleyg69243287
                        Participant
                        September 8, 2023

                        Every time  I try to toggle the "Activate all fonts" on it comes up with a red box on the bottom of the screen saying:

                        "An error occurred while trying to sync all fonts. Some fonts may not be synced. Please try again."

                         

                        I have looked at this page, it doesn't help

                        Troubleshoot font activation problems in Creative Cloud

                         

                        I've signed out. I've restarted my computer. I can't quite figure out what to do. 

                          G
                          garethwalters911
                          Participating Frequently
                          September 8, 2023

                          There are several threads on this with users encountering the same issue and it appears Adobe Fonts is down.

                          S
                          SalizulJ
                          Participant
                          September 8, 2023

                          what is the problem? Is it related to changing the account to enterprise?

                            G
                            garethwalters911
                            Participating Frequently
                            September 8, 2023

                            It's not an Enterprise issue; Adobe Fonts appears to be down. I've checked it on two devices and encountered the same issue on both.

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