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Lauren21997358uxck
Participant
Sep 7, 2023 1:18 PM UTC
Answered

"An error occurred while trying to add all fonts. Some fonts may not be added."

I was able to add an abobe font earlier today, but for the past hour, I have been getting this error: 

"An error occurred while trying to add all fonts. Some fonts may not be added."

I tried adding it from Illustrator, then from the website—got the error. I turned fonts off and on in the creative cloud app. Same error.  I've tried a dozen different fonts with the same outcome. Anyone know of a solution?

 
 
      dlsmcfallCorrect answer
      Participating Frequently
      Sep 9, 2023 3:23 PM UTC

      The issue has been resolved I added a font with no issues.

      View reply

      251 replies

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      Mónica Perezcalva
      Participant
      Sep 8, 2023 4:58 PM UTC

      Having the same issue ! 

       

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      aenriquezc
      aenriquezc
      Participant
      Sep 8, 2023 4:57 PM UTC

      Same problem here, happening since yesterday. Just checked on X and only Adobe Support Japan has posted anything concerning this issue. Seems to be widespread.

      https://twitter.com/AdobeSupportJ/status/1700007451855360124?s=20

      Translate
      Nejc Tomšič
      Nejc Tomšič
      Participant
      Sep 8, 2023 4:56 PM UTC

      Same here. Slovenia, 08 september 2023. I tried every step from the help Troubleshoot font activation problems in Creative Cloud and it didn't work.

      Translate
      joshem813
      joshem813
      Participant
      Sep 8, 2023 4:49 PM UTC

      Having the same issue

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      Terri5D66
      Participant
      Sep 8, 2023 4:47 PM UTC

      Same issue here!

      Translate
      Molly295809034qio
      Participant
      Sep 8, 2023 4:46 PM UTC

      This issue is still happening today

      Translate
      WP59_2
      Participant
      Sep 8, 2023 4:42 PM UTC

      Same here. Still NOT working. 

       

      Translate
      Nope3000
      Participant
      Sep 8, 2023 4:29 PM UTC

      Ditto. It's now a day later and I still can't add new Adobe Fonts. I've cycled through all the usual troubleshooting tips too.

      I can re-install fonts I've installed before via the Creative Cloud app, but I can't add anything new.

      Translate
        Katie32159742w9f6
        Participant
        Sep 8, 2023 4:37 PM UTC

        Still having this issue as well

        Translate
        Ken319585630mv7
        Participant
        Sep 8, 2023 4:28 PM UTC

        Been having the issue since yesterday afternoon and was hoping it would be resolved by the time I got back to work. It hasn't.

        Translate
        anjao3914469
        anjao3914469
        Participant
        Sep 8, 2023 4:22 PM UTC

        Es ist ein Problem bei Adobe. Scheinbar arbeite sie daran es zu beheben. Ich habe mit einem Mitarbeiter gechattet. In der Hoffnung... 😉

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