"An error occurred while trying to add all fonts. Some fonts may not be added."

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I was able to add an abobe font earlier today, but for the past hour, I have been getting this error:

I tried adding it from Illustrator, then from the website—got the error. I turned fonts off and on in the creative cloud app. Same error. I've tried a dozen different fonts with the same outcome. Anyone know of a solution?

D

dlsmcfallCorrect answer

Participating Frequently

The issue has been resolved I added a font with no issues.

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T

timmster061AP

Participant

Same here, since last night. Sort of glad to see it's not something on my end ...

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Paolafdg

Participant

Same thing!!!! ADOBE PLEASE HELP USSS!!!!

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J

JOSE2895586230qd

Participant

I have been trying to discover the problem for hours, an agent communicated via chat and we have to wait for them to solve the situation due to internal problems in their systems.

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K

keng56811575

Participating Frequently

An Adobe agent via the online help said, after I asked for compensation:"Thank you for your time and patience. I have checked the details and as It's an ongoing issue it should be resolved. I request you to please wait for a few hours."

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emilyhoffman

Participant

Having the same issue!!! Able to activate directly from font window in Illustrator but have no such luck in InDesign. Says "activating font" as a background task for over an hour.

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