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Nathan 5C88
Participant
January 11, 2022
Question

Custom Fonts Disapearing

  • January 11, 2022
  • 1 reply
  • 390 views

Hello, 

I have some basic custom fonts that I use regularly, but they are deleted regularly for no apparent reason. 
They are basic Google fonts without license restrictions. 

I have searched previous similar issues but couldn't find a definitive solution. 

Please help 

This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 11, 2022

Hi Nathan 5C88,

 

Thank you for reaching out. We would like to know if the fonts are installed locally in your machine or you've added the font in the Creative Cloud app using the option to "Add your own font"

 

We will try our best to help.

 

Thanks,

Harshika

N
Nathan 5C88Author
Participant
January 12, 2022

Hi. 
I've added them in "Add your own font" in Creative Cloud app

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 13, 2022

Thanks for sharing the info. It looks like the similar issue is discussed here: https://community.adobe.com/t5/adobe-fonts-discussions/syncing-of-fonts-i-ve-added-to-adobe-creative-cloud-has-recently-stopped-working/td-p/12363216

 

If yes, then this is a known issue and the team is working on it. You will definetly see the improvements in the upcoming release.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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