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Question

Own font added to the Cloud is not available

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I have added 2 fonts we have got from our client to the cloud:

Everything was OK, but now...

1) After (re)logging to Creative Cloud App both fonts are available:

2) After computer restart both fonts are unavailable:

Creative Cloud App is loading automatically with Windows.

I could of course install both fonts locally but I would like to have those fonts available for all users in our publishing house. And it has been working before.

Bug

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Harshika Verma

Community Manager

Hi All,

Sorry for the delay in response. I have escalated this to our team for investigation. We'll get back to you if they need more details from you.

I will keep you posted.

Thanks,

Harshika

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A

Anonymous

Same issue on my computer. I've posted here: https://community.adobe.com/t5/adobe-fonts-discussions/syncing-of-fonts-i-ve-added-to-adobe-creative-cloud-has-recently-stopped-working/td-p/12363216

Please let me know if you find a fix...

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M

Michael_RosensteinAuthor

Known Participant

I discovered today that I cannot add own font at all.
The button is greyed out and I must contact my administrator for this task 😄

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Abambo

Community Expert

Habt Ihr eine Teams oder Enterprise Lizens?

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ABAMBO | Hard- and Software Engineer | Photographer

jane-e

Community Expert

Moved to Adobe Fonts

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