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M
Michael_Rosenstein
Known Participant
September 3, 2021
Question

Own font added to the Cloud is not available

  • September 3, 2021
  • 3 replies
  • 670 views

I have added 2 fonts we have got from our client to the cloud:

Everything was OK, but now...

1) After (re)logging to Creative Cloud App both fonts are available:

2) After computer restart both fonts are unavailable:

Creative Cloud App is loading automatically with Windows.

I could of course install both fonts locally but I would like to have those fonts available for all users in our publishing house. And it has been working before.

This topic has been closed for replies.

3 replies

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
September 22, 2021

Hi All,

 

Sorry for the delay in response. I have escalated this to our team for investigation. We'll get back to you if they need more details from you.

 

I will keep you posted.

 

Thanks,

Harshika

A
Anonymous
September 4, 2021

Same issue on my computer. I've posted here: https://community.adobe.com/t5/adobe-fonts-discussions/syncing-of-fonts-i-ve-added-to-adobe-creative-cloud-has-recently-stopped-working/td-p/12363216

Please let me know if you find a fix...

    M
    Michael_RosensteinAuthor
    Known Participant
    September 22, 2021

    I discovered today that I cannot add own font at all.
    The button is greyed out and I must contact my administrator for this task 😄

     

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 22, 2021

    Habt Ihr eine Teams oder Enterprise Lizens?

    ABAMBO | Hard- and Software Engineer | Photographer
      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      September 3, 2021

      Moved to Adobe Fonts

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