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CBO Creative
CBO Creative
Participant
Apr 29, 2022 7:53 AM UTC
Question

Web Projects Missing

Hi, We just recently noticed that our Web Projects in Adobe Fonts suddenly missing?

Does anyone of you guys know in regards with this issue?

      65 replies

      Shoe-D-Vision
      Participant
      Feb 5, 2025 7:45 AM UTC

      @Tarun Saini

      I'm unable to create new and to see my web projects as well, even though the CSS still loads fine. The project is this one: https://use.typekit.net/pzq3rnj.css

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      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      Feb 5, 2025 1:29 PM UTC

      Hi 

      @Shoe-D-Vision

      ,

      Welcome to the community! Could you please share the Adobe ID you used to log in with us to investigate further?

       

      Regards,

      Tarun

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      Johannes Rusch
      Participant
      Jan 29, 2025 9:58 AM UTC

      Hi @Molly Doane, I found this thread because my Web Project disappeared from my account, even though the web fonts are still working with the API Code. We had a transfer of companies in our account. Can you please help transfer my Web Project into my new business profile? Thank you.

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      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      Jan 29, 2025 12:42 PM UTC

      Hi 

      @Johannes Rusch

      ,

      Welcome to the community! Are you using the same Adobe ID from the start? If so, please ensure you're logging in to the correct profile. Check this article for more info- https://adobe.ly/4hdzte4 

       

      If you're in the correct profile, can you share your Adobe ID with us and name of the web project which is missing?

       

      Regards,

      Tarun

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      tom_7574
      Participant
      Sep 16, 2024 12:39 AM UTC

      Hi,

      Our Web project has also gone missing (https://use.typekit.net/mzn8ecb.css).

      Could you please reinstate it for us?

      Thanks!

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      jscml
      Participant
      Aug 28, 2024 11:36 AM UTC

      @Molly Doane This morning all my Web Projects are missing from the console / dashboard. Today marks a day my license switched from All Apps to InCopy. Can you help me restore / locate the Web Projects that are missing? Thank You

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      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      Aug 29, 2024 9:10 AM UTC

      Hi 

      @jscml

      ,

       

      Thanks for your patience. Please share your Adobe ID with us to investigate further. Also, make sure you're signed in to your correct profile i.e personal or business.

       

      Regards,

      Tarun

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      jscml
      Participant
      Aug 30, 2024 12:58 PM UTC

      @Tarun Saini  Thank you for the reply. I sent you a PM with additional details.

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      gideons53639032
      Participant
      Jun 5, 2024 8:02 PM UTC

      Hi @Molly Doane, I found this thread while searching to understand why my Web Project disappeared from my account, even though the web fonts are still working. Can you please help transfer my Web Project into my business profile? Thank you.

      Translate
      Molly Doane
      Molly Doane
      Participating Frequently
      Jun 5, 2024 9:16 PM UTC

      Hi @gideons53639032 – I just transfered your web project from your previous account to your business profile. Let me know if you don't see it!

      Translate
        gideons53639032
        Participant
        Jun 5, 2024 9:34 PM UTC

        Thank you so much!!!

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        henryAT
        Participant
        Aug 15, 2023 4:45 PM UTC

        Hi @Molly Doane! It seems that you are the Web Projects superstar around here. My corporate account is apparently split up into a personal side and an enterprise/corporate side. I had inadvertently created a number of font Web Projects on the personal side. Is it possible to move those all over to the corporate side? Thank you in advance!

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        Molly Doane
        Molly Doane
        Participating Frequently
        Aug 15, 2023 8:49 PM UTC

        You found me! Your web projects have now been transferred 🙂

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          Rhonda24678128bvxt
          Participant
          Sep 13, 2023 1:30 PM UTC

          I am in the same position. I'm not sure what information you need.  
          I have a project for landing pages and a couple of websites now.
          One of the websites is https://rosewoodskilledcare.com/

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          chattigre
          Participant
          Aug 9, 2023 10:20 PM UTC

          Hello @Molly Doane ,

          Same problem here on my account since my last login, could you please transfer data from my personal account to my business profile ?

          I made a search on Google and found this thread...

          Many thanks

          Regards

          Translate
          Molly Doane
          Molly Doane
          Participating Frequently
          Aug 10, 2023 5:54 PM UTC

          Hi @chattigre — Done! Your web projects have now been transferred.

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          anthonyggiordano
          anthonyggiordano
          Participant
          Apr 4, 2023 6:24 PM UTC

          I realized, I probably should have created my only reply ... @Molly Doane I'd like to get my web projects moved from my personal account to my company account. Can you help get this done? 

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          Molly Doane
          Molly Doane
          Participating Frequently
          Apr 4, 2023 7:08 PM UTC

          Done!

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          anthonyggiordano
          anthonyggiordano
          Participant
          Apr 4, 2023 8:34 PM UTC

          Thank you for jumping right on this for me. 

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          Lous van28517315s7q3
          Participant
          Feb 21, 2023 3:19 PM UTC

          I am alsoo facing same problem on this site

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          Molly Doane
          Molly Doane
          Participating Frequently
          Feb 21, 2023 6:24 PM UTC

          I'm not sure what you are referring to. This thread contains people who are looking to move their web projects between Adobe Fonts accounts. I do not see Adobe Fonts in use on that website.

          Translate
          anthonyggiordano
          anthonyggiordano
          Participant
          Apr 4, 2023 6:16 PM UTC

          Molly - are you still available to help move web projects from my personal profile to my company profile? What's the process for getting this done? 

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          ruuskju
          Participant
          Feb 21, 2023 6:36 AM UTC

          @Molly Doane Hi, this seems to be the best way to get this done. Please could you also move my web font projects from personal to business. Thank you!!!

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          Molly Doane
          Molly Doane
          Participating Frequently
          Feb 21, 2023 6:22 PM UTC

          Done!

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