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Woodrow22449568d8nu
Participant
December 30, 2021
Question

3D view has issies when maximized on second screen

  • December 30, 2021
  • 2 replies
  • 236 views

This has been a pretty consistent issue for some time now. I typically tear my 3D view window off and put it on a secondary monitor, but if I maximize the window I am no longer able to open any of my menus. My workaround has been to unmaximize the window and drag it out to take up as much of the screen real estate as it can. 

 

Anyone else experiencing this and is Adobe aware of it? Thanks!

This topic has been closed for replies.

2 replies

Luca Giarrizzo
Community Manager
Luca GiarrizzoCommunity Manager
Community Manager
January 3, 2022

Hello @Woodrow22449568d8nu,

 

Thank you for reporting this issue.

 

Do you have an AMD Radeon or AMD FirePro GPU? We observed a few cases where using a maximised 3D View on a secondary monitor with an AMD GPU resulted in the menus appearing below the 3D render. This means that while the menu itself is not visible, you can still click them and select options.

 

Best regards.

 

Luca Giarrizzo | Quality Engineer - Substance 3D Designer | Adobe
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Woodrow22449568d8nuAuthor
Participant
January 3, 2022

Nope, Nvidia 3070 Ti, I've experienced this issue on multiple machines at multiple studios, all Nvidia cards. These setups always have 3 monitors FWIW, and the issue persists regardless of the monitor used if the window is maximized.

davescm
Community Expert
davescmCommunity Expert
Community Expert
December 30, 2021

Hi

Works OK here.

System specs for comparison:

Substance Designer 11.3.1 on Windows 10 21H1

i9-10920X, GPU RTX3090 (Studio driver 472.47) , 2 identical Eizo CS2731 monitors connected via dataport

 

Dave

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