Access to legacy license for Substance apps

Question

Hi,

I once bought a perpetual license to substance Painter, Designer & B2M via Allegorithmic, however I can no longer access the license download as the website has been discontinued. Looking at the FAQ directed me to the help center, but I couldn't find any articles. Is there a way to retrieve my old licenses?

Many Thanks

Luca Giarrizzo · Answer

Hello,

If you had installed and used a Substance application under license in the past on your system, you may check if a license.key file is still stored in one of the locations listed under the Manual activation section in this page.

If that is not the case, please send the request for your license file to contact@substance3d.com, so the dedicated team can help. I appreciate your patience!

Best regards.

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