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Participant
October 21, 2022
Question

Bug

  • October 21, 2022
  • 1 reply
  • 88 views

Does anyone know why, when I open up substance designer and go to create a new graph/ project it is just closing its self down and if theres a way to fix this? Its fine on my PC but on my laptop it does this. I have tried unistalling and re insatalling different versions it did not fix it.

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1 reply

davescm
Community Expert
Community Expert
October 22, 2022

Does your laptop meet the system requirements to run Substance 3D Designer?

https://substance3d.adobe.com/documentation/sddoc/system-requirements-185106446.html

 

If so , some laptops also have both integrated and dedicated GPUs. Have you set the dedicated GPU to be the preferred GPU for Substance Designer?

 

Dave