Participant

Answered

Designer became slow when I plug in charge

Substance 3D Designer became slow when I plug in charge i've acer acer predator 300 helios

intel Core i7-9750H

GeForce GTX 1660 Ti

16GB DDR4

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Participant

Thank for you time and i hope you find a solution

have a nice day

I found where problem is in nvidia geforce experience

there is a whisper mode when i turned it off it designer work fine

Thank for you time and Have a nice day

Community Manager

The slow performance may be a power management issue and thus related to your specific system.

I suggest checking the power management options in your OS settings, maybe an Power saver or Best battery life mode is in effect.

Feel free to let me know of what you find.

Best regards.

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Luca Giarrizzo | Quality Engineer - Substance 3D Designer | Adobe

Participant

thank for replay but nothing change

this gif show diffrent when pluggend and unplugeged

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Community Manager

Thank you for these valuable additional details! I appreciate you taking the time to provide these images and GIF.

This is quite puzzling indeed. I will investigate further and let you know of what I find.

Thank you for your patience in the meantime.

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Luca Giarrizzo | Quality Engineer - Substance 3D Designer | Adobe

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