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Known Participant
August 12, 2021
Answered

How many file can be download from substance sources?

  • August 12, 2021
  • 1 reply
  • 370 views

Hi

I see subscriber user can download 30 substance file/month from substance sources.

What if I click send to substance sampler/substance designer, does they count one download?

 

Other question, what does it mean: 100GB of storage (30 days of versioning)?

 

Thank

Travis

This topic has been closed for replies.
Correct answer Nicolas3D

Hi Travis

A send to Sampler / Designer or any other app counts as one download. It's a way to save time (download and open the file automatically), not a way to preview the susbtance file.

And the 100Gb of storage with 30 days of versioning is an access to the Adobe Cloud in order to store your files, and 30 days of versioning means that you can have access to all the versions of your file during 30 days, so if you have a file stored on the Adobe cloud and modified several times in the last 30 days, you can retrieve all the different versions of the file (useful if you did an unintended modification on a file, or if you accidentally delete a file)

Nico

1 reply

Nicolas3D
Community Manager
Nicolas3DCommunity ManagerCorrect answer
Community Manager
August 30, 2021

Hi Travis

A send to Sampler / Designer or any other app counts as one download. It's a way to save time (download and open the file automatically), not a way to preview the susbtance file.

And the 100Gb of storage with 30 days of versioning is an access to the Adobe Cloud in order to store your files, and 30 days of versioning means that you can have access to all the versions of your file during 30 days, so if you have a file stored on the Adobe cloud and modified several times in the last 30 days, you can retrieve all the different versions of the file (useful if you did an unintended modification on a file, or if you accidentally delete a file)

Nico