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mistfall
Known Participant
August 23, 2021
Question

Is anyone else having crashes on Mac OS 11.5.2?

  • August 23, 2021
  • 1 reply
  • 249 views

I'm going through the Substance Designer model graph tutorial on my Mac and having frequent crashes. Is anyone else experiencing the same thing? 

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1 reply

Luca Giarrizzo
Community Manager
Community Manager
August 26, 2021

Hello,

 

Substance Model graphs and their result in the 3D View in real time are very intensive to calculate, which can lead to instability on some systems. These graphs are calculated on the CPU exclusively and systems with mobile-grade hardware with lower power limits can run into issues.

 

If you are prompted to send a bug report on the next start of Substance 3D Designer following a crash, please consider doing so. It send us more detailed information about the specific processes which crashed, which helps us narrow down the specific issue.

 

Also, please note this is the first version of a large and technically challenging feature which we will grow and improve over time. I appreciate your patience during this process.

 

Best regards.

 

Luca Giarrizzo | Quality Engineer - Substance 3D Designer | Adobe