Permanent License for legacy Substance Painter 2020

Question

Hi all,

I have previously owned a perpetual license for Substance Painter 2020 (6.2.2) purchased from the substance website. This 2020 license was aqcuired by updating it from on the 2018 license I have

transfered from the steam version.

Now I'm unable to download the perpetual license for the 2020 version since the old Allegorithmic website is done. I followed their instruction and sent on email to "allegorithmic-legacyaccount@adobe.com", but there is no response from them. I'd appraciate any help or advices. Thanks!

digitronpops · Accepted Answer

Download Perpetual License installers from:'

https://www.substance3d.com/legacy-builds/

Ask for License Keys:

Email: allegorithmic-legacyaccount@adobe.com CC: Etienne Carabeufs (carabeuf@adobe.com)

Subject: "Adobe Invoice Request - Allegorithmic Substance Suite Keys"

Install & place the Keys in their appropriate folder:

https://helpx.adobe.com/substance-3d-painter/getting-started/activation-and-licenses.html

Good luck!

Torsten27894718e75i · Answer

Hi,I don't want to hijack this thread, but I have the same problem with my perpetual license for Substance Designer 11.1.2-4593 bought from Allegorithmic.I've contacted the email address twice, but there was no response from Adobe.Any help is appreciated.

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