Skip to main content
A
Anonymous
July 29, 2021
Answered

Substance 3D Texturing - Teams license?!

  • July 29, 2021
  • 1 reply
  • 1065 views

I'm trying to switch our current legacy Substance licenses over to our Adobe account, which already has a bunch of Photoshop and CC licenses happily attached to it. But the only options I have are to add a single Substance license to the account and attempting to purchase any additional ones gives me the message 'This purchase is not supported.'. It seems that the full Substance subscription with Stager might be possible, but we don't need that and it near quadruples the cost.

I've spoken to Sales and whilst I feel pessimistic after three hours on a chat, they're going to try and sort something out. I'm baffled why I can't just add a bunch of Substance 3D Texturing subscriptions to our Teams account and assign them out the same as I do any other app.

Maybe this is something that's still transitioning over to Adobe and I just caught it at a bad time? Does anyone know about this?

Thanks!

This topic has been closed for replies.
Correct answer Jeremie Noguer

Hi! The Texturing plan is only available for Individuals at this time.

The price for the Collection for Teams is the same as the legacy Substance Pro subscription, so the cost should not increase compared to what you were paying before.

1 reply

Jeremie Noguer
Community Manager
Jeremie NoguerCommunity ManagerCorrect answer
Community Manager
July 29, 2021

Hi! The Texturing plan is only available for Individuals at this time.

The price for the Collection for Teams is the same as the legacy Substance Pro subscription, so the cost should not increase compared to what you were paying before.

S
Sigmo
Participant
February 2, 2022

except now it isn't float anymore but tied to each user. 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices