System requirements change from 14.0.0 to 14.0.1?

Question

Was there a change to the system requirements between Substance 3D Designer 14.0.0 and 14.0.1? My Creative Cloud desktop app is giving me the option to update to 14.0.0, but for 14.0.1 it says "Not Compatible".

I suspect the issue is the operating system. The System Requirements page, https://helpx.adobe.com/substance-3d-designer/getting-started/system-requirements.html, says that the minimum OS is Windows 10, version 22H2. I have Windows 10, version 21H2. But the requirements on that page are the latest requirements. I don't know where to find the requirements for 14.0.0 specifically, in order to compare with 14.0.1.

Luca Giarrizzo · Accepted Answer

Hello,

The system requirements change applied in version 14.0.1 has been reverted in version 14.0.2, available today. You shoud therefore be able to update to that version which contains all fixes from version 14.0.1 and a few more, all are listed here.

Thank you for your patience!.

Best regards.

Luca Giarrizzo · Answer

Hello,

The system requirements enforced by Creative Cloud Desktop should not change for updates to bugfix versions. I have raised this internally so we can assess what is going on.

Thank you for your report and your patience in the meantime!

Best regards.

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