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ivan nr79157825
ivan nr79157825
Participant
Oct 23, 2019 12:59 AM UTC
Question

Adobe Media Encoder Crashing

Doe anyone know about the Media Encoder CC2019 crashing due to Mac OS Catalina? AfterEffects works fine, but when Media Encoder is activated through AfterEffect, it crashes during startup.

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    2 replies

    gupta shivangi
    gupta shivangi
    Legend
    Oct 25, 2019 11:34 PM UTC

    Hi there,

     

    Thanks for reaching out. This is not ideal.

     

    • Does AME crash only when you send the AE composition for export?
    • Could you share a screenshot or ideo recording of the error you get?

     

    We're here to help.

     

    Thanks,

    Shivangi

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    Oct 23, 2019 1:30 AM UTC

    There are problems with Catalina - you should always wait for AT LEAST a month befeore upgrading to a new operating system, to be sure that all of the programs you use are going to keep working properly
    .
    Read all of the replies in this message when you have a problem with Catalina
    -includes two links on how to revert to a previous operating system
    https://community.adobe.com/t5/Get-Started/Catalina-upgrade-breaks-Photoshop-and-Illustrator/td-p/10668337

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