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ivan nr79157825
ivan nr79157825
Participant
October 23, 2019
Question

Adobe Media Encoder Crashing

  • October 23, 2019
  • 2 replies
  • 314 views

Doe anyone know about the Media Encoder CC2019 crashing due to Mac OS Catalina? AfterEffects works fine, but when Media Encoder is activated through AfterEffect, it crashes during startup.

    This topic has been closed for replies.

    2 replies

    gupta shivangi
    gupta shivangi
    Legend
    October 25, 2019

    Hi there,

     

    Thanks for reaching out. This is not ideal.

     

    • Does AME crash only when you send the AE composition for export?
    • Could you share a screenshot or ideo recording of the error you get?

     

    We're here to help.

     

    Thanks,

    Shivangi

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 23, 2019

    There are problems with Catalina - you should always wait for AT LEAST a month befeore upgrading to a new operating system, to be sure that all of the programs you use are going to keep working properly
    .
    Read all of the replies in this message when you have a problem with Catalina
    -includes two links on how to revert to a previous operating system
    https://community.adobe.com/t5/Get-Started/Catalina-upgrade-breaks-Photoshop-and-Illustrator/td-p/10668337

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