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raymew
Participating Frequently
Oct 14, 2019 1:22 PM UTC
Question

Catalina upgrade breaks Photoshop and Illustrator

Have recently updated my Mac to O/S Catalina. I can now not use either Photoshop or Illustrator to anywhere near its capacity. Has anyone else encountered this problem and if so what is the remedy please.

 

Thank you.

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    5 replies

    Nangatita
    Nangatita
    Participant
    Oct 22, 2019 3:23 AM UTC

    I have problem with saving the files, but I don't know why Adobe no make something to resolve this issue

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      John Waller
      Community Expert
      John WallerCommunity Expert
      Community Expert
      Oct 22, 2019 3:43 AM UTC

      If you're referring to the Save As issue in Photoshop, Adobe knows about it, has provided a workaround and has said they're working with Apple to resolve it.

      File naming options don't work correctly in the Save As dialog

       

      Quote from link above: "Note: We are working with Apple to address this issue."

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        Conrad_C
        Community Expert
        Conrad_CCommunity Expert
        Community Expert
        Oct 19, 2019 12:22 AM UTC

        Some Illustrator users are having trouble saving files, is that what you're seeing? If so, Adobe knows about it and are investigating, you can provide info at the link below:

        Can't save files in Catalina

         

        You asked about the remedy. We have to wait until all appropriate fixes are made by Adobe or Apple, depending on what the cause is.

         

        If you don't want to wait for updates with fixes since we don't know how long they will take, the best remedy is to use the last version of macOS where everything was working properly. That's what I'm doing: Delaying the Catalina upgrade until I see the fixes I want for all the programs I use.

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          John T Smith
          Community Expert
          John T SmithCommunity Expert
          Community Expert
          Oct 14, 2019 2:06 PM UTC

          10-11-19 Do NOT "upgrade" to Catalina
          -and How to downgrade your Mac from macOS Big Sur back to Catalina

          -also How to downgrade macOS Big Sur to Catalina or older
          Mac 64bit warning - You should never upgrade your OS until the program vendors say their programs will work
          -including all of the helper programs that are installed with a Cloud subscription
          Do my Adobe apps work in macOS Catalina 10.15?

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            Anonymous
            Oct 14, 2019 2:04 PM UTC

            Hi

            People are experiencing issues with Adobe products on Catalina OS, here's some information

            A letter to our Photoshop Community

            Photoshop and Catalina | macOS 10.15

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