Questions

I've downloaded all the WebM presets from WebM for Premiere . They are .epr files. The instructions say to import them one by one into Media Encoder. When I try this, I get an error, "Preset could not be imported. No exporter for this preset."How do I import the presets? (And yes, I tried copying them over in the Systems Presets folder and it didn't work).TIA

Hello everyone !I looked to find an answer to my problem but could not.I record with Dxtory AND THE VIDEO IS FINE when i launch it with VLC Mediaplayer or with Windows Media Player.BUT when i export it with Adobe Media Encoder CC, following the recommandations to upload for Youtube, there is a bug on the video when i read it : IT FREEZE AND THE SCREEN DROOL during severals seconds before it comes back to the normal.Here are the caracteristics : Format : H.264                                              Video 1920*1080 (1,0) 60 i/s Progressive                                      &nb

Hi!I have no idea what I'm doing wrong, but AME is always performing terrible.35-40min render for a pretty basic 1min mp4. Have the latest macbook pro.Pretty much any free online tool have better performance

I just rendered a 9 minute clip that took several hours. It is one long green screen take, keyed with Keylight.. Background is a PNG., with a vignette and slight Gaussian blur. One title layer overlay. iMac late 2013 27" 32BG RAM OSX 10.9.5 Media Encoder 2015.4 Pulling cam files from a USB 3 drive, writing to another USB 3 drive. The cam original is H.264, 90 mbps, 1080p. I opened the AE sequence in Media Encoder, outputting to DNxHD 145. I have 20GB dedicated to Encoder, and for rendering GPU Open CL is enabled. Not even sure if that makes a difference here, just trying to provide all the details. Is this just the nature of the beast, or is there a way to speed things up a bit? Would precomping the 3 layers in the AE sequence help at all?

HI! I am from Finland and i have question about media encoder: I really wanna that but it is trial.. Is there any way to get that without trial? Like buy it or?

Hello everyone!After changing my Creative Cloud language and reinstalling all apps, my Adobe Media Encoder remains in Brazilian Portuguese. (I want it in English)Is there another way to do it?(PC - Using Windows 10 - Adobe CC 2017)Cheers.

Two days ago, I interrupted AME from rendering one video. When I I tried "Add to Queue Media Encoder" from AE to AME again, the dynamic link would be in a forever "connecting to dynamic link" process. I haven't installed any new softwares/ plug-ins. I've tried restarting, re-installing AME and it did not solve the problem. Please help [Moved from the non-technical Lounge Forum to the specific Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

Dear AME Support Team, Like In the image bellow , i'm trying to render an after effects project , but i can't determine when it will be finished ,and i can't found good solution for this problem even i've set the best productions settings .Note: AME is in its default settingsPlease help me out , i was running for 2 days to solve the problem of not-importing AE project to AME after i solved it by reinstalling the both of AE and AME , i've found this stuck problem

Hello,When I try to export a file I already had exported before, the following error appears: Does anyone knows what it refers to and what can I do to correct it?thanks,Camila

Hello,I hope this forum section is the right one for my question. I did not find a section for questions regarding Panel SDK.Following the provided panel SDK examples, I am now trying to enqueue a job (add a job to batch). Currently it is not really clear, which of the provided functions I can use to do this and which parameters (order of paramters) the functions expect. Debugging my implementation (Extension Script Toolkit) I can see, that calling app.getFrontend() returns a set of functions to add something to batch:addCompToBatchaddDLToBatchaddFileSequenceToBatchaddItemToBatchaddXMLToBatchWhich of these functions is the right one to choose? Which parameters does the function expect?All job information we can provide are:filename (path to file)Preset-Name (or id)If we need a preset location (file path) how can we get the path for the presetDestination pathThanks in advance for any help.

I have a bunch of legacy XDCAM video files that I need to ingest for a client. It looks like with XDCAM, the camera records clip metadata to an XML file along with the original media. On ingest that metadata gets imbedded into the movie file. If the proprietary Sony software is used the metadata value from the field "Title" overwrites the original clip name preventing redundant names. (Apparently, the camera names clips in sequential order starting from 0001, but that sequence restarts every time the camera power is cycled.) AME is able to read those metadata values, so it stands to reason that I could have it use those values to overwrite the clip names, but I'm not sure how to do this. Does anyone have a thought on this?

I upgraded to AME 2017 and I could swear it said it would save my presets but my H264 encoding presets are gone....Upgrading always seems to be an exercise in frustration..... Still trying to get Premiere Pro to work but that is another matter.Are these presets saved somewhere so I can copy them into the appropriate folder for 2017? I am on Windows 10.If not, if I know exactly where they were in CC2015 before I ran the upgrade, I can restore from a backup.  Just the preset files, not the whole program of course.It seems like this would not have been difficult to do automatically.Further, I only was upgrading Premiere Pro 2017 and saw all the options...it said it would move all presets over and delete the old version. Ok, I chose that.However immediately after Premiere Pro updated it ran the AME update. Which I understand logically as they are related, but I was not given the option to choose any preferences for the upgrade for AME.Thanks,BJBBJB1

Hi. I have not seen any updates but has the following 2 options been added to Media Encoder 2015/2017 ?1. Watched folders to include Sub-directories .2. Output folders to use source folders.ThanksRiaan

I can successfully transcode to Quicktime H.264, Animation, GoPro Cineform, but NOT ProRes. All ProRes Codecs fail - Exporter returned bad result. Mac OSX 10.10.5 Yosemite. AME CC 2017Any suggestions to Export ProRes?Thanks,Mark

As Flash player will disappear I wonder how I will be able to show films/slideshows I've earlier made in Flash?Some of them I have only digitally stored, and some are published on my website.There must be a way of converting them so I can keep them for the future.HOW ????????????????

Whenever i try to open media encoder it shows up on my dock then quickly disappears, same thing happens when i try to queue it in After Effects. Please help!

Bit of a story...I am attempting to render a 17 second HD animation from AE.  I set it up in AME first as a DNX file.  AME said it was going to take 5 hours.  I stopped that.  I tried an H.264 at 300mbps, not a true "master" file, but would do for the end project. AME said it was going to take 3.5 hours.  Neither file was taking advantage of my 980ti graphics card, just slamming my 5820k CPU at 100%.  While AME was trying to chunk along on the h.264, I decided to try to render a targa sequence out of AE.  The targa sequence started cranking and really started using my graphics card.  The sequence was done in under 15 minutes.  As I am writing this, I decided to let AME try rendering the targa sequence.  It cranked through the first maybe 15%, and I thought is was going to be done in record speed, and then it stalled.  AME now says it will take well over an hour.  Oh, and it still not using any of the GPU!  And, YES, "Merc

Hey when I export my project the end result is my video looking as if it is being fast forwarded through. The sound is perfectly fine it's just the video. Also at random points in the video it will return to normal and then later return to the fast forwarded look. I've checked all my exporting settings and also watched a tutorial on youtube and it still doesn't work. My frame rate is at 29.97. Please help.

Hello,I captured screen audio and visual using QuickTime Player version 10.4. Needed to trim a few seconds from the beginning of the clip, and saved it as a .mov file. Plays back correctly in that format. When I import the file into Media Encoder CC version 2017.1.2 and try to encode it to an mp4 file using the H.264 format, the audio playback is correct, but the video playback is too slow (almost half speed, perhaps?). I don't have this issue when I try to encode a QuickTime .mov file that has not been trimmed from the beginning.Any thoughts?

I have been trying all morning why all my encoding tasks failed. But I found the source of the problem.In the effects tab of the preset settings, there is a Normalization option. I had it set on EBU R128. I left all settings as the were by default. For scanning it used stream 1 (stereo). When I disabled the normalizer, the encoding tasks worked like a charm. But why?I tried to play with the settings a bit. It made no difference. I even tried to scan for two mono streams. The task still failed.The source files is an MXF container: ( MXF OP1a, 8 mono channels )The destination is the same format, just a different bitrate, also with 8 discrete audio channels.Before I had to scan all the videos in Premiere, make adjustments to comply with the loudness norm for broadcasting in the Netherlands. Having it build in AME would save me so much time! But therefore it needs to work.Does anybody else use normalizing this feature? If so, does it actually work?

Hi, I have this problem when I encode a composition of an after effect project.The composition length about 1 hour.I'm using After Effect 2017 and Media Encoder 2017. The problem is that when I'm playing the video the sound is out of quality(but the original sound file is clear also in after effect do not have any problem too)I've tried all available file format in adobe media encoder but still have problem.Note:- The sound of the video is like have some cut

We have a project where we have certain audio on Channel 1 (Panned -1 to the Left) and Channel 2 (Panned -1 to the Right).  Our client says that they are hearing faint audio of Channel 1 on Channel 2 and audio of Channel 2 on Channel 1.  Any suggestions to correct this?

It's exactly what the title says.I have tried to export using different settings both in Premier Pro and Media Encoder, however unless the Program is running as administrator it freezes up and eventually crashes.Any ideas?

HII can't find detailed encoding settings. I need to encode a Main 4.0 Part 10 mp4 with NO CABACI'm using AME 2017 and I cannot find s definitive answer as to if the encoder uses cabac or not.DO I need to find another encoding software, or is there a way to turn it on and off in AMETris

We purchased a new mac pro a week ago and have had the same issue three times now. Rendering out h.264 mp4 files and the render will hang at the very end. The remaining time (00:00) and time elapsed both freeze. I generally have to restart the whole system (force quitting premiere and media encoder) and when I re-render it will render successfully without any end hang - making me think its not a muxing issue, which is what most of my research on the topic points to. Mac Pro (Late 2013)Processor 3.5 GHz 6-core Intel Xeon E5Memory 32 GB 1866 MHz DDR3Graphics AMD FirePro D700 6144 MN. OS Sierra and CC apps all up to date.