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Known Participant
June 12, 2023
Question

Launching Media Encoder via a Script not working

  • June 12, 2023
  • 2 replies
  • 799 views

I launch media encoder via script. It says it's launched but in fact it is not. I submit .epr to render as mp4. It works on one computer but does not on another and render .aac instead.

 

Mod note: Edited for content. Please abide by Adobe Community Guidelines. These are user-to-user forums.

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2 replies

Known Participant
June 13, 2023

Your support is clueless and @bruce4601099 never responded to any of my questions in a way that was helpful. It is either condescending or useless. So it is just a waste of time. I don't know why I even write something here. Nevermind.

Kevin J. Monahan Jr.
Community Manager
Community Manager
June 13, 2023

Sorry about that. I'm afraid scripting might be beyond the scope of the assisted support organization. I will let the team know. Perhaps @eckiAMETeam can comment. I do hope you find a solution. Good luck.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Community Manager
Community Manager
June 12, 2023

Hi,

Thanks for the note. It sounds like you are having trouble with your script, which does not work on some computers. I suggest you reach out directly to support here: https://www.adobe.com/about-adobe/contact.html

 

Perhaps also we can get help from engineering management to help you with your script. @Bruce Bullis might be able to assist you. I hope so.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio