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ScottFuture
Participant
October 27, 2021
Question

Media Encoder 2022 has me losing clients in 2021

  • October 27, 2021
  • 41 replies
  • 16710 views

I just finished finished editing a complicated project in Premiere Pro. Took three days. The client this is for loves my work. The subject is for a product launch,...TOMORROW MORNING.

 

I followed the same step as I always do, first error was that Media Encoder wasn't installed. ('Nonsense!' I said, 'I used it this morning.') But it was gone, for sure. Media Encoder 2022 was in my CC account page, waiting to be installed, so I loaded it. 

 

And now,...no export of any kind, to Media Encoder or directly to my computer seems to be possible. Closed the project and PP, restarted a few times,...nothing. 

 

I have a lot on the line here. What's going on? 

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    danf14784615
    Participating Frequently
    October 27, 2021

    Hey Scott. Same issue and emergency situation here. I temporarilly solved the issue by installing older versions of Premiere, After Effects and Media Encoder next to the new ones, using the Creative Cloud Destop app and used those to finish my project. Also, I turned off automatic updates in CC app settings, which I highly recommend to anyone, who uses CC professionally, because apparently you can't rely on any quality assurance with Adobe.

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