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Known Participant
September 16, 2025
Question

Premiere doesn't recognize Media Encoder (for proxies and export)

  • September 16, 2025
  • 1 reply
  • 80 views

Win10
Premiere version 24.41
I'm trying to create a proxy through Premiere Pro in the Project screen and the system doesn't recognize the Media Encoder. I've uninstalled and reinstalled the Media Encoder several times through the Creative Cloud software and also through Windows and it doesn't help. Any suggestions?

1 reply

EckiAME
Community Manager
Community Manager
September 17, 2025

Please provide more information. See https://community.adobe.com/t5/adobe-media-encoder-bugs/how-do-i-write-a-bug-report/idi-p/13094801 what we need in order to look into your issue. For example: What is your AME version?