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Participant
May 2, 2025
Question

User preset keeps changing - burn in

  • May 2, 2025
  • 2 replies
  • 165 views

I keep creating a new preset based on HQ108p but crucially switch the captions to none.

I have several videos queued and either when applying this preset or in the middle of the output process, some videos export with burnt in.  The number of times I have created a new preset only to exhibit the above.

Any ideas as to why?

 

NB: the videos also get exported low res with sidecar and this works fine.

2 replies

EckiAME
Community Manager
Community Manager
May 7, 2025

Please provide more information. See https://community.adobe.com/t5/adobe-media-encoder-bugs/how-do-i-write-a-bug-report/idi-p/13094801 what we need in order to look into your issue.

Stan Jones
Community Expert
Community Expert
May 5, 2025