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Brian BLP
Participant
May 5, 2025
Question

Adobe Enhance Speech v2 not downloading

  • May 5, 2025
  • 3 replies
  • 965 views

the enhance audio is good but when i click download, it would spin for a while and then stop.
I don't see any file being downloaded. I've never had success with this. Please advice. Thanks!

I'm have a premium access.

    3 replies

    B
    Brian BLPAuthor
    Participant
    May 15, 2025
    Hi Harmony, i realised it’s the chrome browser that is having the issue. It
    worked fine when I used safari.



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    Harmony J
    Community Manager
    Harmony JCommunity Manager
    Community Manager
    May 15, 2025

    Hi @Brian BLP, glad to hear you were able to resolve w/ Safari!

    Harmony Jiroudek, Customer Education &amp; Success | Adobe Podcast
    Harmony J
    Community Manager
    Harmony JCommunity Manager
    Community Manager
    May 14, 2025

    Hey @Brian BLP, Harmony here from the Adobe Podcast team 👋 In looking the video you attached, the file that you enhanced was over an hour long, so it's going to take a moment for the enhanced file to download. I'd say give it a minute or so to download and then if you don't see it in your downloads folder, let me know and I'll be happy to further troubleshoot!

    Harmony Jiroudek, Customer Education &amp; Success | Adobe Podcast
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 5, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    B
    Brian BLPAuthor
    Participant
    May 5, 2025

    Thanks.... Hopefully someone would be able to help me soon.

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 5, 2025

    hopefully, but i'm not sure how active the podcast forum is.

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