Questions

My adobe podcasts studio page isnt loading and have lost access to all my projects. Using google chrome on macbook. Please help!

Hello, I am the Chief Technology Officer of a new startup partnering with Sony Music and we need to have access to the Adobe Podcast API. Unfortunately, we didn't find any relevant SDR contact on Adobe website and LinkedIn neither. Who is the proper contact to discuss about such a huge thing? Thanks,Joao

Hi everyone. This morning (11 Nov 2026) I recorded a 75-minute episode in Adobe Podcast Studio with one remote guest. What happened:- My guest, Jeremiah, dropped out partway through and rejoined, so he appears twice in the participant list.- All three participant entries (me, Jeremiah, Jeremiah) show green ticks.- The recording itself says "Processing failed" and shows 0:00. I can't play, edit or download anything.What I've tried:- Reloading the page.- Closing the browser tab fully and reopening the project, as the FAQ suggests, so recovery can run. It still says "Processing failed".- Neither of us has cleared our browser data, so the local copies should still be there.My question:Is there anything we can do on our side to keep the local copies safe, and how on earth do we recover them?!This is a full episode that would be very hard to re-record, so any help would be really appreciated. Screenshot attached.Thanks,Sarah

Are there plans to increase the file size limit?  I would like to try this app out, but even our shortest episodes (30 mins) are at least a few GB.  How is anybody shooting a video podcast under 1GB? 

Is this service available? I have a premium account. I uploaded a 115MB M4A file  but its saying enhanced fail. 

I uploaded a large .MP4 file - 17 G 4K - and the process was in a spinning Finishing mode for over 30 minutes. 

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Não estou conseguindo baixar os arquivos de vídeo gravados ontem à noite. O processo de download inicia, mas não conclui. Como o arquivo ZIP fica incompleto, ocorre um erro de arquivo corrompido no momento da extração.Passos já testados: Tentativa em conexões de internet e redes distintas. O problema persiste em todas as tentativas. Na única tentativa que o download foi ate o fim, nesse caso seriam dois vídeos com um total de 8.4gb, quando vou extrair o arquivo, ele fica corrompido e só consta um arquivo no zip, com menos de 600mb Será um problema no servidor de downloads? Sugestão de Melhoria:Solicito que os arquivos da aba "Gravações Originais" sejam disponibilizados para download individualmente (sem compactação em ZIP automática pelo sistema). Baixar os áudios e vídeos separadamente tornaria o processo muito mais rápido, estável e evitaria travamentos. Outra opção, seria oferecer diferentes qualidades de download: 720p ou 1080p.

Enhance unfortunately changing "Σ" to "Θ" while I'm using it for Greek language . Not always, tnxGod, but still this is a problem. Hope you will find a solutionUsually I m on 50 -60%

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I have abode express premium subscription and i have searched whether i can use adobe podcast with adobe express premium ,google and chatgpt said yes but i cant use adobe podcast with adobe express premium  

So I cancelled my monthly as I no longer needed to convert as many audio files.  I was paying $10 a month.  But now, under the “free” plan, I can no longer do any adjustments.  Before, on the free plan, you could. And now they’ve DOUBLED the price!  Sorry.  You’ve lost another customer.

hello I am new to the community . I have just put together a video for my wife and absolutely fantastic result with the adobe podcast enhnce speech feature - its justso fantastic. i have not upgraded yet so just using the basic , just one thing in this video I have done the sound is excellent and its cut out the echo in the barn and it sounds like professional mic's were used but when the guy is being interviewed when he laughs (at around 6seconds in and 1minute32 seconds) as you can see when he laughs adobe enhance speech has cut out his laughing and the sound/audio is just blank! - maybe enhance speech is picking his laugh up as unclean audio and muted it? - but what would be the solution for this. would upgrading to the subscription sort it out? and how would I do it? many thanks.Andy.

Hola, estoy utilizando Adobe Podcast y tengo una cuenta gratuita. Mi problema es que, al ingresar a Mejorar el habla (Enhance Speech) y hacer clic en “Seleccionar archivos”, el explorador de archivos de Windows únicamente me permite seleccionar archivos de video como MP4, por lo que mis archivos MP3 no aparecen para poder cargarlos. Ya probé desde Chrome, también en una ventana de incógnito, y accedí desde diferentes rutas de Adobe Podcast, pero el problema persiste. Según la documentación de Adobe, el plan gratuito debería permitir procesar archivos de audio como MP3. ¿Este comportamiento corresponde a una actualización reciente de Adobe Podcast o se trata de un problema con mi cuenta/interfaz? ¿Cómo puedo cargar y mejorar un archivo MP3 sin actualizar al plan Premium?

I have been using Adobe Podcast Studio (via my paid subscription) for a while, and starting today it’s not enhancing audio I upload.We are talking basic wav files, same as I always do. But it does not download the enhanced version. Nor does it play back the enhanced version on the page with the sliders showing what’s been enhanced even when toggling it back from original to enhanced.It used to be a problem, but I’d use transcribe page then export from there and it’d download the enhanced version.Now it does not work when doing that.I have tried incognito in Google chrome per support’s suggestion and that did not work. No VPN or browser shields, etc are on. Nothing has change with how I use the service, in fact I used it about a week or two ago and it was fine.Now it’s not working across multiple browsers I’ve tried.File type, audio upload limits, usage caps, all are on point. This is like an 11 minute audio wav file. Standard.I have refreshed the page and reopened the project, still do

I cant see the Music control slider to adjust, rebalance, or mute background music as promised in the  ‘whats new’ section? Please help.

I'm digging the option to export podcasts as an animated audiogram with the transcripts. However, I would love to be able to translate the captions to another language, to be able to post episodes to multiple audiences. Is it a planned feature?

Hi! I was charged $11.99 for Adobe Podcast Premium on October 7, 2026. I didn't intend to renew and haven't used the service since the charge. I've already cancelled the subscription (cancellation number AB08650901122CUA). The support chat is currently unavailable, so I'm asking here. Could you please refund this charge? I'm fine with access ending immediately.

Currently, I am using Riverside to record podcast audio and video and do live streams to Twitch and YouTube. If I switch to using Adobe Podcast, I would also like the option to also have live streaming to Twitch and YouTube.

I am experiencing substantial video-quality degradation when recording video directly in Adobe Podcast Studio using an Elgato Facecam 4K.Hardware / source• Camera: Elgato Facecam 4K• Camera Hub reports the camera operating at 3840×2160 (2160p) at 30 fps• The image in Elgato Camera Hub is sharp, detailed, and properly exposed• Browser: Google Chrome on WindowsProblemVideo recorded in Adobe Podcast Studio is substantially softer and lower-detail than the image being produced by the camera. The loss is obvious in facial detail, hair, clothing texture, text/background detail, contrast, and overall sharpness.I initially thought OBS Virtual Camera might be causing the degradation, so I tested both configurations:Elgato Facecam 4K → OBS → OBS Virtual Camera → Adobe Podcast Studio Elgato Facecam 4K → Adobe Podcast Studio directly, with OBS completely removed from the video pathThe substantial quality loss remains when the Facecam is connected directly to Adobe Podcast Studio, so OBS does not a

I have a problem since last week I was working in Adobe Podcast Studio and I was editing videos from text and at this moment it does not let me edit them, it only lets me edit the audios. That functionality no longer exists or is it going to be something premium? I have premium access. Can you help me please?

My issue is much worse than I realised. I am missing 2hrs audio and video from both my guests. One from California, one from UK. I was UK based too.  After 2hrs the recording fell over. We spotted it immediately and restarted. We ran for another 20mins. I have my audio & video for the first 2hrs and everyone’s audio & video for the final 20mins. I AM MISSING 2 HOURS OF AUDIO AND VIDEO FROM BOTH GUESTS FEED.What can I do here? How do I get it back? Or am I just screwed?After being a big fan of the simplicity of Adobe Podcasting I am reviewing my position. This is unacceptable and a deal breaker. If I am unable to recover this data I will not be able to use Adobe Podcasting for recording again.  

I edit my podcast episodes (It’s usually a litlte over an hour) and I go to export with and without captions, and the message “Something Doesn’t Work” comes up. Every time. Does anyone have any fixes for this? I’m about to just swap podcast servers at this point. 

Is something making Adobe Podcast move insanely slow? I have to wait 2 minutes for 5 seconds of audio to buffer out, I get error messages when I try to export audio ("Something went wrong exporting this audio. Please try again"), and when download does work, I have to wait 3 hours to download 65MB? I've really noticed the slowdown over the last few weeks, but today's speed is on another level. My internet speed is fine, all other sites are working, all other Adobe Apps are working. This is not workable- what's going on???

After recording for >2hrs I realise that 10mins audio from my guest is missing. a 10min segment from 1h48 to 1h58 is just gone. It’s just me nodding at the camera a I listen to my guest. FFS.Will this audio come back? Is there a way I can go collect it? I’ve been a big fan of Adobe Podcast but this feels like a deal breaker :-(