processing failure

Hi everyone. This morning (11 Nov 2026) I recorded a 75-minute episode in Adobe Podcast Studio with one remote guest. 

What happened:
- My guest, Jeremiah, dropped out partway through and rejoined, so he appears twice in the participant list.
- All three participant entries (me, Jeremiah, Jeremiah) show green ticks.
- The recording itself says "Processing failed" and shows 0:00. I can't play, edit or download anything.

What I've tried:
- Reloading the page.
- Closing the browser tab fully and reopening the project, as the FAQ suggests, so recovery can run. It still says "Processing failed".
- Neither of us has cleared our browser data, so the local copies should still be there.

My question:
Is there anything we can do on our side to keep the local copies safe, and how on earth do we recover them?!

This is a full episode that would be very hard to re-record, so any help would be really appreciated. Screenshot attached.

Thanks,
Sarah