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Participant
February 25, 2025
Question

Adobe Studio - Infinite Loading Issue - Need Help!

  • February 25, 2025
  • 1 reply
  • 154 views

Hello everyone,

 

I'm experiencing a frustrating issue with Adobe Studio and hoping someone can offer some assistance. I recently used the product to record a two-hour talk, which is now saved within Adobe Studio. However, I can no longer access the application. When I click on the Adobe Studio icon, it initiates an infinite loading process without ever opening.

 

Has anyone else encountered this problem? Does anyone know of a solution or workaround to access my recording?

Any help would be greatly appreciated!

 

Thank you!

1 reply

Harmony J
Community Manager
Community Manager
February 26, 2025

Hi @agile_visionary5DB5, thank you for reaching out! Sorry to hear you're having difficulty accessing Studio – could you try clearing your cache/log out and back in? Also, just confirming you're using Google Chrome on desktop?

Harmony Jiroudek, Customer Education & Success | Adobe Podcast