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Participant
March 13, 2025
Question

Audio segment in continual upload

  • March 13, 2025
  • 2 replies
  • 224 views

I created a half hour podcast with one guest. 4 or 5 segments are stuck in continual processing/uploading mode. We re-recorded them, so I have the content. But I cannot delete the segments and they are stuck. I have tried logging out and logging back in. Completely shutting down the browser. Completely clearing cookies, history, etc, and then reloading the browser. Shutting down my computer. Nothing makes them go away. Sometimes they will even say "upload failed" and they still won't go away. 

2 replies

Participant
March 25, 2025

I feel for you - I just did a 1 hour interview, remote guest, and encountered the same problem. At the moment, this is a fun toy but can't be relied upon for production work.

Harmony J
Community Manager
Community Manager
March 20, 2025

Hi @j.a.j.t. , I'm sorry to hear these files are stuck in processing. Would you be able to email me a link to the project so I better troubleshoot? Here's how you can share the project:

 

Please email me at hijroudek@adobe.com 

 

Thanks!

Harmony Jiroudek, Customer Education & Success | Adobe Podcast