Not able to upload audio files

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Hello,

I'm trying to upload a m4a file to edit a podcast at Studio as I always did, but it doesn't allow me anymore.

Anyone with the same issue or know how to fix it?

thank you,

Rosa

Studio

Harmony J

Community Manager

Hi @Rosa_Lima , We're looking into adding .m4a support back, but in the meantime, I'd recommend converting to .mp3 or .wav

Thank you!

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Harmony Jiroudek, Customer Education & Success | Adobe Podcast

Y

yoo_febian15

Participant

Hi, i have a problem. First i can login. after some trial, it success . but now, when upload file, its only loading. it's been 15 minutes and have not done yet. can you help me?

Thank You

Yoo

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Harmony J

Community Manager

Hi @yoo_febian15, Thank you for reaching out! To confirm, are you uploading to Studio or to Enhance Speech?

If you're able to share one of the files you're trying to upload, that would also help in troubleshooting. Feel free to send it to my email, hjiroudek@adobe.com

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Harmony Jiroudek, Customer Education & Success | Adobe Podcast

S

Sabrina34113439ztes

Participant

Estou com o mesmo problema hoje, ja tentei diversos arquivos e todos apresentam falha.

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