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R
Rosa_Lima
Participant
February 14, 2025
Question

Not able to upload audio files

  • February 14, 2025
  • 2 replies
  • 427 views

Hello, 

I'm trying to upload a m4a file to edit a podcast at Studio as I always did, but it doesn't allow me anymore. 

Anyone with the same issue or know how to fix it?

 

thank you,

Rosa

    2 replies

    Harmony J
    Community Manager
    Harmony JCommunity Manager
    Community Manager
    February 19, 2025

    Hi @Rosa_Lima , We're looking into adding .m4a support back, but in the meantime, I'd recommend converting to .mp3 or .wav

     

    Thank you!

    Harmony Jiroudek, Customer Education & Success | Adobe Podcast
    Y
    yoo_febian15
    Participant
    February 21, 2025

    Hi, i have a problem. First i can login. after some trial, it success . but now, when upload file, its only loading. it's been 15 minutes and have not done yet. can you help me?

     

    Thank You

     

    Yoo

    Harmony J
    Community Manager
    Harmony JCommunity Manager
    Community Manager
    February 28, 2025

    Hi @yoo_febian15, Thank you for reaching out! To confirm, are you uploading to Studio or to Enhance Speech?

     

    If you're able to share one of the files you're trying to upload, that would also help in troubleshooting. Feel free to send it to my email, hjiroudek@adobe.com 

    Harmony Jiroudek, Customer Education & Success | Adobe Podcast
    S
    Sabrina34113439ztes
    Participant
    February 14, 2025

    Estou com o mesmo problema hoje, ja tentei diversos arquivos e todos apresentam falha.

     

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