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Participant
August 29, 2025
Question

Payment failure Adobe Podcast

  • August 29, 2025
  • 0 replies
  • 54 views

So, support has sent me here..
I can't get a monthly subscription to Adobe Podcast. Every time (and whatever) I try, I get the "We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank.". No transaction attempts in my banking app, no notifications.

The card is the same one I use for my main subscription on Adobe. I reconnected it through the Adobe website, and everything worked there; the confirmation came through, and all was good. But on the Podcast website, I still get the error.

Cache and cookies cleared, other browsers tried. Support said they can't help and sent me here...