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Dupperzzz
Participant
Apr 10, 2026 2:04 AM UTC
Question

v1 enhance not working

When I try to enhance an audio with the v1 enhance it automatically changes to v2, does anyone else have this problem?

    8 replies

    Harmony J
    Community Manager
    Community Manager
    Apr 10, 2026 9:13 PM UTC

    Hi ​@Dupperzzz, ​@Garrett30813054dnw4 , ​@Kuba_Mokrusa3961, and ​@Pavery85, just wanted to share we just pushed out a fix and you should now be able to use v1 again. 

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    Harmony Jiroudek, Customer Education & Success | Adobe Podcast
    Harmony J
    Community Manager
    Community Manager
    Apr 10, 2026 8:11 PM UTC

    Hi ​@Dupperzzz , thank you for reaching out! Our engineering team is aware of the issue and working on a fix – I’ll share an update as soon as the fix goes out. Appreciate your patience!

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    Harmony Jiroudek, Customer Education & Success | Adobe Podcast
    Kuba_Mokrusa3961
    Participant
    Apr 10, 2026 8:25 PM UTC

    Seems to be fixed now, thanks a lot!

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    Garrett30813054dnw4
    Participant
    Apr 10, 2026 2:10 PM UTC

    I spoke with Adobe Help yesterday - allowed them to access my PC and try it themselves. They ultimately gave me some BS runaround about “maintenance”, but at the end of the day 2 things are potentially happening. 

    1. (Likely) the system is just bugged. It’s Adobe, it’s probably broken and Adobe Help is unaware. 
    2. They are retiring V1 and defaulting to V2 - but Adobe Help has not been notified and the option is still there for some reason. 
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    Kuba_Mokrusa3961
    Participant
    Apr 10, 2026 2:44 PM UTC

    I hope they don’t plan on removing V1, that would be a big mistake.

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    Pavery85
    Participant
    Apr 10, 2026 11:22 AM UTC

    I am having the exact same problem. I’m hoping it is a server issue or something on their end. V2 sucks...V1 ALL THE WAY!!! Did I mention V2 is bad?

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    Kuba_Mokrusa3961
    Participant
    Apr 10, 2026 7:30 AM UTC

    Yep, I have the same issue.

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