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yousef abdelhay
Participant
Jun 28, 2020 2:29 PM UTC
Question

Adobe xd

When i open the app it does not open and show a massege said that i need license . 

how can i fix it ?

 

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    3 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Jul 8, 2020 4:21 AM UTC

    Hi there,

     

    Thank you for reaching out. Would you mind confirming if you're getting the similar error as mentioned in this post: https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to-continue-to-use-this-app-please-renew/td-p/10409593?

     

    If yes, please try the solution suggested and let us know if that helps.

     

    Thanks,

    Harshika

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    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Jun 28, 2020 3:25 PM UTC

    Are you are talking about trial version or you have CC Subscrubtion?

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      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      Jun 28, 2020 2:51 PM UTC

      Is this the first time you installed it? Or are you a longtime user and this is the first time you got that error?

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