Adobe XD closes when try to open a new project.

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I want to open a new project and the application closes. I have restarted the ordered and the same. It is updated. I do not know what else to do.

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Harshika VermaCorrect answer

Community Manager

Hi Paolaa,

Sorry to hear you are unable to open Adobe XD. We would like to confirm if you've tried the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095

If so, and it didn't work, We would request you to please share the screenshot of your About XD info page and the OS you are using. We will try our best to help.

Thanks,

Harshika

Harshika Verma

Correct answer

Community Manager

Hi Paolaa,

Sorry to hear you are unable to open Adobe XD. We would like to confirm if you've tried the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095

If so, and it didn't work, We would request you to please share the screenshot of your About XD info page and the OS you are using. We will try our best to help.

Thanks,

Harshika

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