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Nazel
Participant
May 29, 2020
Question

Adobe XD crashes

  • May 29, 2020
  • 1 reply
  • 254 views

I recently downloaded the lates Version of adobe XD, and my Windows 10 is up to date, was working pretty well for a few days, though I was still getting the crash pop up and automatically closes, was managing like that not until today..it won't open, keeps saying "Crash report for Adobe XD" it wasn't this bad few days ago, at least it allowed me work for some time before closing by itself now it won't open at all please help this is frustrating

 

 

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    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    May 29, 2020

    Hi there,

     

    We are sorry to hear you are experiencing crash issues while working on XD. If it's crashing on launch, please try the solution suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095

     

    If that doesn't help, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html so that you can get the immediate assistance on the issue.

     

    Hope it helps.

     

    Thanks,

    Harshika

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