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Xinlu27175078yqun
Participant
November 17, 2022
Answered

Adobe XD keeps showing I am logged out

  • November 17, 2022
  • 2 replies
  • 469 views

I couldn't use Adobe xd since two weeks ago, and when I opened it, it told me I was logged out and forced to quit. The creative cloud library also failed to connect. But my other adobe software works fine.

Hoping for help.

This topic has been closed for replies.
Correct answer Ares Hovhannesyan

Sign out and signing back helps to resolve such kind of issues. Did you try?

2 replies

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
November 19, 2022

Hi @Xinlu27175078yqun,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue by following our expert advice? If not, please also try the steps suggested in this article and let us know if that helps.

 

Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

 

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity ExpertCorrect answer
Community Expert
November 20, 2022

Sign out and signing back helps to resolve such kind of issues. Did you try?

    Myra Ferguson
    Community Expert
    Myra FergusonCommunity Expert
    Community Expert
    November 17, 2022

    According to the following thread, reinstalling helped:

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