Adobe XD keeps showing I am logged out

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I couldn't use Adobe xd since two weeks ago, and when I opened it, it told me I was logged out and forced to quit. The creative cloud library also failed to connect. But my other adobe software works fine.

Hoping for help.

Crash on windows

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Ares HovhannesyanCorrect answer

Community Expert

Sign out and signing back helps to resolve such kind of issues. Did you try?

Harshika Verma

Community Manager

Hi @Xinlu27175078yqun,

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue by following our expert advice? If not, please also try the steps suggested in this article and let us know if that helps.

Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika

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