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Participant
October 17, 2025
Question

Adobe XD Link Error – “Something went wrong” Message

  • October 17, 2025
  • 29 replies
  • 1832 views

Hello Adobe Support,

I’m encountering an issue when trying to open a shared Adobe XD link. Instead of loading the file, I get the following error message:

Something went wrong. You can try accessing the link again or, if the error persists, report the error.

I’ve already tried the following:

  • Refreshing the page

  • Accessing the link in incognito/private mode

  • Clearing my browser cache

  • Trying a different browser and device

Unfortunately, the error persists. Could you please help me resolve this issue?


Thank you,
Joe

    29 replies

    Participant
    October 20, 2025

    I have the same problem. And can't seem to create a new link either. This is very critical to my work - needless to say...

    Participant
    October 20, 2025

    This appears to be a global issue! Lets hope its solved fast

     

    Participant
    October 20, 2025

    Me to all project !

     
    beyoond agency
    Participant
    October 20, 2025

    same !
    From Belgium…

    Participant
    October 20, 2025

    Sto riscontrando lo stesso identico problema con l'aggiornamento e la creazione del link

    Participant
    October 20, 2025

    Also an error with links in Adobe XD!

    Participant
    October 20, 2025

    When someone will fix it? I have the same with all projects to customers..

    Participant
    October 20, 2025

    I'm facing the same issue..

    Participant
    October 20, 2025

    Same here!! Can't seem to access any created links for any project. Creating new links doesn't seem to work either. This creates major problems!

    Participant
    October 20, 2025

    I am also experiencing this issue. My own projects and links from other designers.