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Question

Adobe XD Link Error – “Something went wrong” Message

30 replies
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Hello Adobe Support,

I’m encountering an issue when trying to open a shared Adobe XD link. Instead of loading the file, I get the following error message:

Something went wrong. You can try accessing the link again or, if the error persists, report the error.

I’ve already tried the following:

Refreshing the page
Accessing the link in incognito/private mode
Clearing my browser cache
Trying a different browser and device

Unfortunately, the error persists. Could you please help me resolve this issue?

Thank you,
Joe

Show previous replies

M

MonochromeCreative

Participant

Also getting this error, and can't even report the issue to the chatbot which is down. Adobe having some issues it seems.

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Q

quentin_7339

Participant

same here, can't open all shared project links and can't update them

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M

master_intelligence7357

Participant

I also encountered the same problem

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F

fatma_7309

Participant

i also have the same problem

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R

Reda32703465b9c4

Participant

Hello, I have the same problem and it is very disruptive for my teams and me.

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B

brettatFHOKE

Participant

Yup. Same error here too. Seems like it's effected all links from past projects too, not just new ones.

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S

Somchai32455412u4bv

Participant

Me to all project

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N

Neosoft_Pvt Ltd0956

Participant

I'm facing the same issue..

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M

MinzJen

Participant

I'm having the same issue. Still not working and I always get an Error 44:63 when I try to publish a new link.

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