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Anonymous
Dec 17, 2021 7:05 PM UTC
Answered

Adobe XD says fonts are missing when they’re not?

Adobe XD says fonts are missing when they’re not, showing an orange exclamation mark icon (screenshot 1 below).

 

Also when I left click/control click on it, the contextual menu fails to provide a "replace font" option (screenshot 2)?

 

Even though the adobe helpx page says there should be a menu item called "replace fonts" there.

 

Thankfully so far this seems like a cosmetic annoyance more than anything that’s interefering with my work.

But it’s still super annoying. 

 

Anyone else getting this, and is there a fix?

 

Thanks.

 

1. Orange circle icon with exclamstion mark, indicating missing font (shows up even though font is there).

 

2. No menu item to "replace fonts" exist? Eveen though Adobe Help Desk page says it should?

 

3. Meanwhile the font is there and seems to be working just fine.

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Jan 12, 2022 9:17 PM UTC

    Hi Neal Derek Lawson,

     

    Thank you for your patience. Could you please try updating XD to the latest version (XD47)? 

     

    Let us know if you still experience the issue.

     

    We're here to help.

     

    Thanks,

    Harshika

    View reply

    13 replies

    spyre
    spyre
    Known Participant
    Nov 21, 2023 2:32 PM UTC

    Same thing happening here

    Translate
    Zaber348089477hku
    Participant
    Nov 26, 2024 10:08 PM UTC

    I'm having the same issue. I did everything suggested above, but the fonts still appear missing. They are not missing, I can use them, but the exclamation marks are still displayed.

    Translate
    EmmaReevesss
    Participant
    Oct 17, 2022 7:38 PM UTC

    Not sure if this will help anyone else, but after having the same issue, but also having issues with the "Publish as Library" button disabled, I followed the accepted answer on this issue and it fixed the font issue for me too:

    https://community.adobe.com/t5/adobe-xd-discussions/xd-publish-as-library-button-disabled/m-p/12182115

    Translate
      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Dec 17, 2021 7:25 PM UTC

      Hi there,

       

      Thank you for reaching out and sorry for the trouble. It looks like you're experiencing the similar issue mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/replace-fonts-window-disappears-replacing-fonts-not-possible-in-xd-45-1/td-p/12542764.

       

      If yes, then this is a known issue and the team is working on it. You will definitely see improvements in the future releases of XD.

       

      Let me know if your issue is different. 

       

      I will try my best to help.

       

      Thanks,

      Harshika

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      Anonymous
      Dec 17, 2021 8:35 PM UTC

      No, my issue is a little different, because I'm not getting any "Replace font" menu item showing at all. 
      Should the "Replace font" menu item always show? 
      Or does the "Replace font" menu item not show when there are no actual fonts that need to be replaced? 
      In my case XD is just showing me that a font is missing, when it's not missing and I can use it just fine, that's the problem.

      XD is showing me that something's wrong when it's not. 

      Translate
        Harshika Verma
        Community Manager
        Harshika VermaCommunity ManagerCorrect answer
        Community Manager
        Jan 12, 2022 9:17 PM UTC

        Hi Neal Derek Lawson,

         

        Thank you for your patience. Could you please try updating XD to the latest version (XD47)? 

         

        Let us know if you still experience the issue.

         

        We're here to help.

         

        Thanks,

        Harshika

        Translate
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